AUTOBOOST
AutoBoost Data Deletion Instructions
How to delete Meta data AutoBoost has stored, and how to ask us to delete your AutoBoost account.
This page explains how to delete Meta (Facebook and Instagram) data that AutoBoost has stored after you connected a Facebook Page, Instagram professional account, Meta Business Portfolio, or Meta ad account, and how to request deletion of your AutoBoost account data.
You do not need to be signed in to send an email request.
AutoBoost is operated by Global Engine Technology LLC, 4410 Cyprina Pl Apt 4, Tampa, FL 33615. For how we handle Meta Platform Data, see our AutoBoost Privacy Policy.
1. Disconnect Meta in AutoBoost
- Sign in to AutoBoost at https://autoboost.operax.ai/.
- Open the screen where connected accounts are managed.
- Disconnect the Facebook Page, Instagram account, Business Portfolio, or ad account you want to remove.
Disconnecting an asset stops AutoBoost from accessing it and starts deletion of the Meta Platform Data stored for that asset, on the timeline below.
To delete your entire AutoBoost account, use the in-product account deletion control if it is available. If that control is not available, contact us by email as described below.
2. Remove AutoBoost from your Facebook settings
You can also revoke access directly in Facebook. This stops AutoBoost from accessing your Facebook or Instagram assets.
- Go to Facebook and open Settings & privacy > Settings.
- Open Business integrations (in some accounts this is under Accounts Center > Permissions > Business integrations, or Apps and websites).
- Find AutoBoost (the name shown may be the name of our Meta app).
- Select it and choose Remove or Revoke access.
- Confirm when Facebook asks whether to also delete data the app may have stored. If Facebook offers a link to our deletion instructions or a confirmation, you can use it; you may also email us as described below to make sure we complete deletion.
After you remove the app, we will treat that as a request to delete the Meta Platform Data associated with your connection, on the timeline below.
3. Request deletion by email
Email noeva.zhang@boostengine.ai with the subject line “Data deletion request”.
Please include:
- The email address on your AutoBoost account.
- Whether you want us to (a) disconnect and delete data for specific Meta assets, or (b) delete your AutoBoost account and related data.
- If you know them, the Facebook Page name, Instagram username, Business Portfolio name, or ad account ID involved.
Do not send passwords, access tokens, or one-time codes.
We will verify that the request comes from the account holder (or an authorized admin) and then process it. We aim to confirm receipt promptly and to complete deletion from our production systems within 30 days of a verified request, except where a shorter or longer period is required by law.
4. What we delete, and when
When you disconnect a Meta asset, remove AutoBoost in Facebook settings, or send a verified deletion request:
- We delete the access tokens for the disconnected assets and the Meta Platform Data we stored for those assets (Page, Instagram, Business Portfolio, and ad-account information, ad performance data, mentions and tags, partnership-ad authorization status, and related metadata) from our production systems within 30 days.
- If you ask us to delete your AutoBoost account, we also delete the personal data in that account from our production systems within 30 days, except records we must keep by law or to resolve a dispute or enforce an agreement (for example, a billing record or a log of the deletion request itself).
- Residual copies may remain in encrypted backups for up to 90 days before they are purged on our standard backup rotation. Backup copies are not used for any active processing.
- Removing AutoBoost in Facebook or disconnecting Meta assets does not, by itself, delete non-Meta AutoBoost data (such as your AutoBoost login or TikTok Shop data), unless you also request account deletion.
5. Contact
Questions about deletion or privacy: noeva.zhang@boostengine.ai.
Privacy Policy: AutoBoost Privacy Policy.
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